GoToWebinar and Marketo How to Fix Sync Error
Picture this: You’re checking your webinar registration count in Marketo and it’s not change in your GoToWebinar account. It’s a dreadful error that has been candidature marketers using Launchpoint in Marketo to synchronize to their GoToWebinar account.
The explanation on why this happens is truly an easy one. It might be your positive identification has recently been modified in GoToWebinar, the credentials were reset, or your token has terminated. Either way, don’t stress. It’s a simple method to induce your adjust operating once more.
- Navigate to Admin>LaunchPoint>GoToWebinar
- Re-login with your current credentials
There are several occasions wherever this straightforward fix fails to allow you to log in. in this case, you may need to troubleshoot with these steps:
Clear your cache and check out once more
Open Associate in Nursing concealed window and check out once more
Temporarily assign admin credentials to a different user and have them attempt once more
If none of the on top of steps solves your issue, you may ought to submit a case to Marketo for support.
Here square measure some useful tips to stay you from losing your registration information throughout this process:
Set up a listening campaign that sends Associate in Nursing conscious of you if registration errors occur.
3. If you discover your registration numbers don't match, you can:
Manually register missing registrants through GoToWebinar’s intrinsical registration page
Or, once your adjust is fastened, run a batch campaign to vary Program Status>New Status>Webinar>Registered
Use this text to assist you avoid a Marketo headache and empower you to feel assured that your webinar campaign is running swimmingly, notwithstanding a adjust error caused panic.
Have you ever encountered this issue or does one have any tips for troubleshooting? Tell USA within the comments below.
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